Report Damage

Damaged your furniture? Don’t worry, we are here to help!

Report Damage

IS YOUR FURNITURE STAINED?

If there's been an accident that has resulted in a stain, we will send you a stain removal wipe first to prevent further damage .

It is very successful and in most cases will remove the stain completely, avoiding the inconvenience for you having to wait for one of our technicians to come out. However, you don't have to use it, or if it doesn't work, simply let us know and we will send out one of our expert technicians to remove it.

Here is a short video which shows you just how simple it is to use the wipe!

For damage to furniture other than a stain, check out how to report the damage below...

Report Damage

Its really easy to report damage, click on the link below to begin your service request by completing our online form.

Alternatively, if you prefer to speak to someone, please contact our UK based Customer Support Team on 1800 806 182 (from within the Republic of Ireland) or +44 (0)1235 448 839 (from anywhere else). Our opening times are Monday - Friday, 9am - 5pm.

Please note: we are closed on UK bank holidays.